Privacy Policy

This Privacy Policy describes how ContActive LTD, operating under the brand AI Help Me! (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use aipleasehelpme.com ("website"). We comply with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

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1. Data Controller

The data controller is ContActive LTD, contact email hey@aipleasehelpme.com.

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2. Personal Data We Collect

We may collect personal data including your name, email address, phone number, company name, information submitted through forms, IP address, browser and device data, and cookie and usage data. We do not intentionally collect sensitive personal data.

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3. How We Collect Data

We collect data when you fill out forms on our website, contact us, subscribe to communications, use the website, or interact with cookies and tracking technologies.

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4. Purpose of Processing

We process personal data to respond to inquiries, provide our services, manage business communication, operate and improve the website, and comply with legal and regulatory obligations.

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5. Legal Basis

Under GDPR, we process personal data based on your consent, our legitimate business interests, contractual necessity when providing services, and legal obligations.

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6. Data Sharing

We may share personal data with trusted service providers such as website hosting, analytics, CRM, email, payment, and cloud service providers. These processors act only on our instructions and comply with GDPR.

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7. Data Retention

We retain personal data only for as long as necessary. Contact and lead data is generally stored for up to 24 months, client data as required by law and contract, and analytics data for up to 26 months.

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8. Your Rights

You have the right to access, correct, delete, restrict, or object to the processing of your personal data, as well as the right to data portability and to withdraw consent at any time. You also have the right to file a complaint with a data protection authority. To exercise these rights, contact hey@aipleasehelpme.com.

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9. Cookies

We use cookies to operate and improve our website. You can manage or disable cookies through your browser or our cookie banner.

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10. Data Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

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11. International Transfers

If personal data is transferred outside the European Union, it is protected by appropriate safeguards such as Standard Contractual Clauses.

 

12. Changes

We may update this Privacy Policy from time to time. The latest version will always be available on this page.